I called the hospital because i turned 18 thus am not allowed in the childrens ward (i have over active thyriod), when i called in to see what could be done, the main receptionist hung up on me!
As i needed an answer i called again and was forced to deal with an unhappy receptionist who treated me in a very unfair manner, and on top of that she transfed me to the wrong ward! THen the receptionist there thought it appropiate to make fun of me for not knowing how to contact my doctor.
This behaviour was so rude and unprofessional that i hung up and now am still left with this issue.
I have never been so insulted in my life! as a patien i feel i deserve respect, seeing as i have given it.