Complaints

On Sept 4, 2017 my husband and I went to Mackenzie health fracture clinic where we were referred to an Opthalmologist to investigate a cut on his cornea. The referral was urgent. We checked in amd waited 2 hours before the 2 ladies atvthe front desk told my husband that…

I have had numerous negative experiences with this hospital. Recently, my friend was turned away from their emergency department while having severe mental health issues, because they were “too busy” to help her. A psyciatrist requires a referral from a doctor, and she was in crisis. It is hard to…

i was treated horribly i was told to walk to bath room i could walk on leg im n w b for 6 weeks  my iv un hooked they almost forgot to do my antibiotic  physio put my leg in a machine not suppose to i had to dress myself…

Very frustrated at the fracture clinic.  First time we came to have my sons leg casted we had an appointment for 10:30 am, it was 3 pm before he was seen.  At this point the doctor didn’t want to do anything with it so they just casted it as is…

I was a patient at the Ottawa Civic Hospital in October 2016. I was improperly given atypical antipsychotic drugs. The drugs were Risperdal & Abilify. Risperidal currently has a $2.2 billion lawsuit against its makers Johnson & Johnson’s Janssen Pharmaceuticals Inc. for improper marketing of this dangerous drug to both…

On Sunday afternoon my wife and I happily drove to perform a 3D ultrasound to find out the sex of our 16 week old. Unfortunately that is when we were told to rush to the hospital as there was no heart beat detected.  Upon arrival to Mackenzie Health we waited…

On Friday August 11, 2017 I was taken to the hospital by ambulance because I had a high heart rate and a clinic requested I go. I have a history of GI bleeds. I was there from 11:30 – 7:30. We told the attending physician I had vomited fresh blood…

No one answers the phone in the Rheumatology department at any extension.  I have left a message once per day for 3 weeks and they never return a call either at ext 5250 (where the phone just says leave a message and does not identify who you are leaving a…

The doctors name is Fameen D Fouzs. He put the staple on my head without giving me Anesthesia. He told me that he will call the nurse to get me clean up but the cut on my head started bleeding. i was bleeding for almost 5 minutes. He did not…

My boyfriend has been a patient at the hospital for a month now, for a surgery that was intended to only involve being an in patient for 5 days. Although the surgery team is really good, the quality of the post-op care has been really low. With a few exceptions…