Brampton civic

Very BAD experience. Nurses are so rude. They must be replaced with nice people.
Today at around 8 PM. We had to come to hospital for emergency visit. My son slipped in bath tub and got hurt above the eye and it was bleeding. This nurse even entertain to attend us. Just looked on us and started talking to other patients. What a bad behavior. Kid has bleeding and she is saying it’s not emergency.
I don’t know why she didn’t consider it emergency????